Privacy Policy | Paicoon

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

Account information (name, email address, password)
Billing information (payment method, billing address)
Business information (company name, website, tax identification numbers)
Usage data (features used, pages visited, actions taken within the platform)
Communications (support requests, feedback, and other correspondence)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related notifications
Send technical notices, updates, and support messages
Respond to your comments, questions, and support requests
Monitor and analyze trends, usage, and activities in connection with our services
Detect, investigate, and prevent fraudulent or unauthorized activity

3. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

With service providers who assist us in operating our platform (payment processors, hosting providers, email services)
When required by law, regulation, or legal process
To protect the rights, privacy, safety, or property of Paicoon, our users, or the public
In connection with a merger, acquisition, or sale of assets, with appropriate notice to you

4. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our platform. Essential cookies are required for the service to function. Analytics cookies help us improve the product and may be disabled in your browser settings.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. You may also have the right to object to or restrict certain processing activities. To exercise any of these rights, please contact us at [email protected].

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or visit https://paicoon.com.